TWINN Customer & Household 360

Despite advances in AI and ML over the past few years, the data needed to power these algorithms is not readily available.

Banks face a mountain of problems when there is a need to provide a single view of a customer and household regardless of their banking products, preferred channels,  locations, merchant relationships, spending patterns, etc. The challenge is further exacerbated when advanced features are required, including real time analytics, data lineage, IoT and other unstructured data.

The TWINN’s ready-made set of Customer and Household 360 APIs seeks to help banks solve this in an accelerated way. These APIs can be used by the banks’ internal departments (eg risk, fincon, operations) or external partners (eg AI companies, e-commerce providers, agents) to create new hyper-personalised customer services or transaction monitoring in real time.